In November 2011 we reported on the £6.3 million fine imposed on Coutts by the Financial Services Authority for mis-selling an AIG bond to a large number of wealthy clients.
These clients suffered a loss in their investment as a result of the collapse of AIG in 2008. The FSA held that Coutts breached Principle 9 of the FSA Handbook, which requires that a “firm must take reasonable care to ensure the suitability of its advice and discretionary decisions for any customer who is entitled to rely up on its judgement”.
Sky News is today reporting that Coutts has begun offering customers compensation for this mis-selling: